For companies seeking a unified view of their customer, Salesforce delivers the definitive platform. This world-leading CRM transforms scattered customer data into a single, actionable source of truth to drive growth and strengthen relationships.
As a Salesforce Consulting Partner, we provide the technical expertise to turn your Salesforce investment into a powerful engine for growth. Let us architect your success, so you can deliver it.
OUR SERVICES
Transform customer relationships with our expert Salesforce services
Sales Cloud
CPQ Sales Process
Collaboration
Forecasting
Lead Management
Marketing Cloud
Pardot Personalization
Omni Studio
Analytics Studio
Email Studio
Journey Builder
Service Cloud
Field Service Cloud
Omni Channel
Call Center
SLA
Digital Engagement
App Exchange
E-signing
Document Generation
Messaging
Accountaing
Payments
Innovation
Data Cloud
Einstein AI
Agentforce
Accounting
Payments
Commerce Cloud
B2B
B2C
Experience Site
Order Management
Integration
Mulesoft
Heroku
Zapler
API Services
PROJECT JOURNEY
Our Proven End-to-End Process for a Successful Salesforce Implementation
We collaborate to define your specific business objectives and Salesforce vision, identify key stakeholders, and establish a clear roadmap with success metrics. CMC Global’s experts ensure alignment between your goals and platform capabilities from day one.
Transforming requirements into a detailed solution blueprint and user experience wireframes. We focus on optimizing your business processes within Salesforce, delivering a preliminary, interactive prototype for early feedback and validation.
Constructing your solution: configuring standard features, executing custom development, and establishing seamless integrations with legacy systems. We utilize agile methodologies to ensure flexible and efficient development cycles.
Rigorous User Acceptance Testing (UAT) and comprehensive end-user training are conducted. This step ensures the system meets all functional requirements, and your team is fully prepared and confident in adopting the new Salesforce environment.
Executing the final data migration and system go-live. Our team provides close on-site or remote support during the transition to ensure a smooth rollout, minimizing disruption and maximizing immediate adoption.
Providing dedicated, ongoing managed services for system maintenance, performance optimization, and driving user adoption. We help you leverage new Salesforce releases and evolve the platform to meet future business needs.
Harness the power of your customer data with guidance from experts specializing in designing, deploying, and optimizing Salesforce for maximum impacts.
Move beyond out-of-the-box setups with customized configurations and industry-aware solutions that align Salesforce precisely with your business processes.