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CMC social listening is a Internet data collection tool that scouts social channels on the web and collects data for pre-defined keywords. Brands often use social listening tools like CMC Social Listening to do market research and discover how their customers are talking about them.
CMC Social Listening monitors and analyzes online conversations about your brand, a specific topic, your competitors or anything else that’s relevant to your company. It pulls in mentions of specified keywords and helps you analyze these mentions. It doesn’t just measure social media, but also posts and comments on blogs, forums, and websites where the information is made public. With a large number of mentions and insights, CMC Social Listening will help you track how well your company is doing and what your consumers think of your brand.
Scout social media channels for information based on keywords
Analyze information to detect the key message and sentiment behind the interaction
Scout Internet forums, blogs, news websites for information based on keywords
Categorize information by industry. Trace the origin of information
Enterprise Knowledge Graph
Deep Learning & Graph Deep Learning
Statistics
Probability Techniques
INTERESTED IN OUR
SOCIAL LISTENING SOLUTION?