As the top digital transformation services provider, CMC Global assists clients of all sizes and industries in implementing technology solutions with our one-stop solution, including Tech Enablement, Digital Transformation, AI-Driven Innovation, CMC Solutions with diverse service models.
CMC Global offers end-to-end IT services tailored to your business needs. From dedicated teams to full-cycle delivery, we help you build scalable, future-ready solutions with global talent and zero third-party risk.
We support employing top-advanced technologies to optimize the efficiency and cost of your business operation process. CMC Global is here to provide comprehensive business process outsourcing to ease your management load in operation and increase work efficiency.
Delivering end-to-end AI solutions—from consulting to deployment—helping businesses automate, optimize, and grow with intelligent technologies.
Professional Advanced services of CMC Global range from leveraging the effectiveness in management tasks such as identifying ID information, and facial recognition to Social Listening solutions for better insight analysis.
CMC Global offers various working methods for worldwide entrepreneurs to choose the most efficient, compatible, and cost-optimized for the desirable outcome.
We have carried out long-term strategic collaboration and partnership with well-known clients worldwide. Here are the reasons why CMC Global is entrusted as a business partner by international enterprises.
32+
Years Of Experience
3000+
Certified Engineers
300+
Global Clients
35+
Business Partners
30+
Countries
The Challenge The client’s SaaS transformation was slowed by unclear requirements, manual development processes, and time-consuming testing activities. Frequent rework and quality issues impacted delivery speed, while low ...
The Challenge The client’s SaaS transformation was slowed by unclear requirements, manual development processes, and time-consuming testing activities. Frequent rework and quality issues impacted delivery speed, while low ...
The Challenge Operating in the high-frequency wholesale electricity market, the client faced a critical volatility challenge. Spot and Intraday prices fluctuated faster than manual trading ...
The Challenge Operating in the high-frequency wholesale electricity market, the client faced a critical volatility challenge. Spot and Intraday prices fluctuated faster than manual trading ...
The Challenge The National Power Utility faced significant safety risks and operational inefficiencies due todisconnected, manual workflows. Engineers struggled with locating remote assets, frequent “returntrips” caused by ...
The Challenge The National Power Utility faced significant safety risks and operational inefficiencies due todisconnected, manual workflows. Engineers struggled with locating remote assets, frequent “returntrips” caused by ...
Speed isn’t just a luxury, it’s a necessity in digital marketplaces. For Envato, the global leader in creative assets and templates, staying ahead of the ...
Speed isn’t just a luxury, it’s a necessity in digital marketplaces. For Envato, the global leader in creative assets and templates, staying ahead of the ...
July 27, 2026
On July 24th, CMC Global and Salesforce co-hosted “Shaping the future of intelligent customer experiences,” bringing together industry experts to address the rapid transformation of the retail landscape in Vietnam.
The event featured 4 distinguished experts who shared practical insights from their extensive experience in digital transformation across Vietnam and ASEAN: Ms. Ai Ling Chen – Principal, Strategic SE RCG Industry, ASEAN at Salesforce, Mr. Nghia Pham – Lead Business Solutions Architect at Salesforce, Ms. Thuy Trinh Le – Salesforce Practice Leader at CMC Global, and Mr. Minh Pham Duc – Salesforce Solution Architect at CMC Global.
The workshop opened with a clear picture of today’s retail reality: Vietnamese consumers are shopping across multiple channels. This multi-channel behavior has scattered customer data across disconnected systems, creating fragmented journeys that make it difficult for retailers to truly understand their customers.
To thrive in this non-linear environment, retailers must shift from reactive to proactive strategies. As Ms. Ai Ling Chen emphasized, “The foundation of this transformation is a 360-degree customer view.” She explained that Salesforce’s Data 360 (Data Cloud) is the essential tool to unify data from every touchpoint, breaking down silos and creating a single source of truth.
Beyond data unification, the workshop also highlighted the game-changing role of AI Agents (Agentforce). These intelligent agents enable retailers to anticipate customer needs, deliver hyper-personalized experiences, and drive business growth. This vision of the “Agentic Enterprise”, where AI works alongside humans to orchestrate seamless journeys, represents the future of retail.
The message was clear: in Vietnam’s competitive retail landscape, success belongs to those who leverage data and AI to know their customers better and serve them proactively. To begin your transformation journey, reach out to CMC Global today.
“ CMC Global’s greatest strength lies in its proactive approach to understanding and addressing customer needs. When challenges arise, CMC Global views them from the customer’s perspective and proposes effective solutions. This problem-solving mindset fosters a strong sense of trust, making it clear that we are not just collaborating but growing together as true strategic partners.”
CTO
“ CMC Global’s helped us in a number of different ways. One is that CMC Global’s actually delivered what they said they would do. And so for me, that’s foundational. It’s important that when CMC Global say they can deliver teams, expertise or capability that they’re able to. And the second thing that I value is that actually many of the team members are actually coming with their own ideas and actually bringing alternative viewpoints for us to consider.”
CTO
“ At CMC, we actually found that the AI capabilities over here are actually at power compared with a number of other organizations all over the world but the work ethics actually outpower all of them. With the AI partnership that which we are about to sign we are looking at an extended and long term partnership where we will be working very closely with CMC Global in developing new and upcoming AI products and then helping in setting them out in the APAC region, especially in Australia and New Zealand.”
President
“Flexibility is definitely one of the character that we value most about CMC Global. Flexibility in terms of the number of headcounts that we hire, flexibility in terms of how you collaborate with us, flexibility in terms of the skills that we need to hire. Your technical knowledge is also something I definitely value a lot. And having your guidance in terms of what are the capabilities we should grow is definitely a key part of the future collaboration that I would love to see continuously with CMC Global.”
Chief Product Officer
“ CMC’s experience in international and Korean business collaborations, coupled with its expertise in information technology, instills confidence in us. Given that our company serves many Korean businesses, the prospect of tripartite cooperation presents an opportunity for us to showcase and enhance our capabilities.”
COO
“ CMC has been supporting us in the development and operational assurance of e-application services for administrative procedures for public authorities since 2019. We are also very grateful for the rapid reinforcement of our system when we needed to expand our resources at short notice due to unexpected customer demands. It allowed us to deliver our services promtly while maintaining high quality. CMC has made a significant contribution to our ability to secure ICT engineers, share expertise in specific technical areas and improve productivity. Together, we expect to promote DX in Japan by challenging new technological areas and growing together with CMC.
the prospect of tripartite cooperation presents an opportunity for us to showcase and enhance our capabilities.”
Deputy Senior Director, Public Sector Division, Business Unit
“Power News needs a partner who comprehends our system’s intricacies and our vision, ensuring implementation aligns with our goals for stable project management. I thought it would be really difficult to find a development partner that has all three of these qualities, but I think CMC is a reliable and trustworthy partner that can execute these three points very well.”
President/COO
“The collaboration with CMC streamlines our internal resource allocation and allows us to focus on our core strengths while achieving cost efficiency. Partnering with CMC also allows us to drive innovation by incorporating a wider range of perspectives, ideas, and capabilities.”
Development Team Leader
