Our customer had their own EHR system this time, but it was so outdated that the conventional programming languages made it hard to keep the system functional. Most of EHR’s advantages, including higher quality and building materials improvements, went down the drain.
According to research, the most common challenges to the adoption of EHR systems (Electronic Health Records) were the cost of purchase (48%), followed by the ongoing cost of maintenance (11%). CMC Global understood the primary issue and provided our customers with the solution.
CMC Global had to focus on two main goals: meeting all standards and delivering innovative results in a short period of time. We did come up with the following:
- New modules: The CMC Global team worked closely with clients to develop new modules to automate their medical record process.
- Training and consulting: Since our customers came from the healthcare industry with specific requirements yet lacked technological expertise, our members frequently visited them to directly observe their existing operating models and understand their needs, thus offering proper consultation.
- New programming language: Acknowledging the issues, they want to re-develop this module in a new programming language with the expectation that it could be integrated across their entire hospital system and automate the recording of patients’ information.
The commitment was the team’s top priority since the implementation time was limited to less than a year, with many strict requirements from the customer.
The development team consisted of 60 members, with over half of the senior developers having to work at full capacity to develop the system for the customer and kickstart actual implementation.
Up to now, the system has been completed to be implemented in hospitals in Korea and has overcome many rounds of customer moderation. CMC Global’s customers are delighted with the contributions from the team and planning to implement the next projects soon.