March 12, 2025

A Smarter Bank: 80% Digitalization & 50% Less Manual Work with AI Data Automation

Background and challenge story  Manual Data Collection and Dashboard Creation The client’s data management process relied heavily on manual efforts to collect, clean, and integrate …

Background and challenge story 

Manual Data Collection and Dashboard Creation

  • The client’s data management process relied heavily on manual efforts to collect, clean, and integrate data from various sources. 
  • The lack of automation led to inefficiencies, making it difficult to ensure data accuracy and consistency. 
  • This approach led to high operational costs and limited scalability as data volume and complexity increased.

Complex Data Source and Access Management

  • Managing multiple data sources, each with different formats and update frequencies, created challenges in maintaining data integrity. 
  • The client had to constantly monitor and update permissions for different users and teams, increasing administrative overhead. 

Need for an AI-Powered Data Platform to Overcome A Labor-Intensive Data Management Process

To address these inefficiencies, the client sought an AI-powered data platform with the following key capabilities: 

  • Secure & Centralized Data Storage: Establish a single, protected repository for all data assets to improve accessibility and security. 
  • End-to-End Modern Data Platform: Automate data ingestion, processing, and analytics to streamline workflows and reduce manual efforts. 
  • Enhanced Self-Service Capabilities: Empower teams across departments with easy-to-use tools to explore, analyze, and utilize data without IT dependencies. 
  • Comprehensive Data Governance: Implement policies and controls to ensure data quality, compliance, and lifecycle management from ingestion to archiving. 

CMC Approach and Solution   

CMC Global developed a secure, centralized, and AI-powered data platform to eliminate inefficiencies, automate workflows, and provide data-driven insights. 

End-to-End Modern Data Platform: A Single Source of Truth for Business Operations

  • Integrated all data sources into a centralized, structured platform, ensuring seamless access for all departments. 
  • Designed logic-driven workflows to automate data collection, transformation, and processing. 
  • Allowed different business teams to automate repetitive data tasks, increasing operational efficiency. 
  • Provided an intuitive, easy-to-navigate interface that management teams could use without technical expertise. 

Cross-Database Integration & Simplified Data Movement

  • Implemented automated SQL analytics endpoints to simplify data movement. 
  • Enabled cross-database queries, allowing teams to retrieve relevant insights without navigating multiple systems. 

 Real-Time Analytics & AI-Driven Insights for Smarter Decision-Making

  • Integrated Synapse real-time analytics, ensuring instant visibility into key business metrics. 
  • Provided seamless integration with Tableau, Power BI, and Excel, allowing business leaders to interact with dynamic reports. 
  • Applied AI-driven analytics to detect patterns, predict trends, and provide prescriptive recommendations for business growth. 

Strengthened Data Governance & Security

  • Implemented enterprise-grade data governance to ensure regulatory compliance. 
  • Provided automated access control and security protocols, minimizing risks associated with manual permission management. 
  • Enabled lifecycle data governance, ensuring structured oversight from data ingestion to archiving. 

Results  

CMC Global has achieved significant milestones in enhancing business operations and data management for their clients.  

  • >80% Process Digitalized: Enhanced self-service reporting capabilities and automated the deployment process.  
  • 50% Reduction in Manual Workload: Reduced human error and saved time, streamlining overall execution.  
  • 15% Operational Cost Savings: Identified cross-sell opportunities more effectively, driving additional revenue streams.  
  • 100% On-Schedule: Adhered strictly to the client’s timeline and project plan, achieving faster time-to-market.  

These achievements underscore our commitment to leveraging our best practices in data management and automation to drive efficiency, accuracy, and strategic growth for their clients.