85% Client Retention: Modernizing Construction Estimation with Agile & .NET

Challenge story Pain points – Most construction software focus on takeoff, leaving cost estimation to Excel. – Our client’s solution offers precise construction takeoffs & …

Challenge story

Pain points
– Most construction software focus on takeoff, leaving cost estimation to Excel.
– Our client’s solution offers precise construction takeoffs & estimates for trades like roofing and drywall, but lacked robust concrete functionality.

Goals
– Extend the app’s capabilities to serve concrete contractors, therefore positioning the app as a leading solution for the construction industry

CMC Global Approach

Key Steps
– Build a scalable .NET Framework 4.7.2 and WPF-based app with an intuitive UI
– Adopted a hybrid (Agile & Waterfall) model
– Develop accurate estimating formulas

Execution Highlights
– Delivered a high-performing concrete-specific estimator tool
– Ensured seamless integration with the current system
– Maintained open client communication

Adaptations to Challenges
– Solved U.S. vs metric unit challenges
– Addressed technical complexity via Agile sprints
– Balanced structure with flexibility

Results

  • 85% Customer retention rate
  • 20% Rise in New Client Acquisition rate