JOB DESCRIPTION 

Job Purpose:

• Develop business processes and deploy BPM solutions for banking projects
• Support team members and collaborate closely with BAs and clients
• Proactively consult and propose process improvements
• Ensure solutions meet requirements on performance, security, integration, and scalability

Key Responsibilities:

1. BPM Solution Design

• Design and implement BPDs, Human Services, Integration Services, Coach Views, and Decision Tables
• Apply best practices in process decomposition and component reuse
• Handle error management, define exception flows, and set SLA standards

2. Technical Consulting & Process Improvement

• Work with BAs and business teams to understand needs and proactively propose better solutions
• Advise on process optimization based on real implementation experiences
• Support process simulations and prepare demos for end users

3. Team Support & Technical Leadership

• Act as a technical focal point and provide guidance to team members
• Review code and processes, and support in resolving complex technical issues
• Collaborate with testers and DevOps to ensure stable and smooth deployment

4. System Integration

• Integrate BPM with banking systems via REST API, SOAP, IBM MQ, Kafka, and more
• Work with integration teams to handle real-world scenarios such as timeouts and error handling

REQUIREMENTS

• Bachelor’s degree in Information Technology, Information Systems, or related fields
• Minimum of 5 years of experience in BPM system design, including at least 2–3 years working with IBM BPM or IBM BAW
• Proficient in:
  • IBM BPM architecture (BPD, Coach View, Integration Service, etc.)
  • Communication protocols such as REST/SOAP, IBM MQ, JSON/XML
  • Integrating with banking systems and authentication services (SSO, LDAP/AD)
• Strong proactive mindset and excellent teamwork skills
• Experience in deploying solutions within the banking, finance, or insurance sectors

Nice to Have:

• Experience with IBM ODM and IBM FileNet
• Understanding of banking processes such as KYC, credit approval, account opening, and AML
• Possession of IBM BPM certifications

BENEFITS

• Attractive compensation package: 14-month salary scheme plus annual bonus and additional allowances
• Annual bonus package tailored based on performance and contribution
• Young, open, and dynamic working environment that promotes innovation and creativity
• Ongoing learning and development with regular professional training and opportunities to enhance both technical and soft skills
• Exposure to cutting-edge technologies and diverse real-world enterprise projects
• Clear career path toward roles such as Enterprise Architect or Technical Consultant
• Vibrant company culture with regular team-building activities, sports tournaments, arts events, Family Day, and more
• Full compliance with Vietnamese labor laws, plus additional internal perks such as annual company trips, special holidays, and other corporate benefits

* Please send your application via email: [email protected]