From Legacy To Cloud-First: Securing Global Operations With a GDC Approach

The Challenge Our client faced several challenges that necessitated seeking external solutions: The need for a robust and secure cloud environment. Ensuring data security and …

The Challenge

Our client faced several challenges that necessitated seeking external solutions:

  • The need for a robust and secure cloud environment.
  • Ensuring data security and minimizing downtime.
  • High operational costs associated with maintaining on-premises infrastructure.
  • Difficulty in managing multiple environments efficiently.

Therefore, our client aimed to transition all their services from on-premises infrastructure to the cloud. Their key requirements included:

  • Clear separation of test, development, staging, and production environments.
  • Ensuring data security and compliance across all environments.

Safe and secure access to applications and web services.

  • Minimizing monthly infrastructure costs.
  • Reducing downtime and protecting sensitive information from data breaches.
  • Stable and efficient operation of the infrastructure.

CMC Global Approach

We set up a Global Delivery Center (GDC) model, with a team of approximately 23 members. The project has been successfully operational for three years.
Process:
  1. Requirement Analysis: Upon receiving a new environment build request, the project team collaborated with Technical Assistance Management (TAM) from the client’s company to clarify the modules and services needed.
  2. Architecture Design: Engineers designed the infrastructure architecture based on the clarified requirements.
  3. Security Review: The proposed architecture was reviewed by the client’s security team to ensure compliance with security standards.
  4.  Implementation: Once the security review was passed, engineers proceeded to build the new environment, integrating necessary tools and services according to the client’s cost constraints.

The Outcome

Direct Impact
  • Environment Segregation: Achieved a clear segregation of environments, enhancing operational efficiency and security.
  • Data Security: Implemented robust security measures, resulting in a 50% reduction in data breach incidents and ensuring compliance with industry standards.
  • Infrastructure Optimization: Optimized the client’s infrastructure, improving system performance by 40%.
Business Impact
  • Cost Reduction: Reduced operational costs by 30%, saving Samsung SDS approximately $1.5 million annually.
  • Operational Efficiency: The secure and efficient cloud infrastructure reduced downtime by 70%, significantly enhancing system availability and reliability.
System Impact
  • Security and Stability: Enhanced security protocols ensured the client’s systems were protected against vulnerabilities, leading to a 60% decrease in security-related incidents and contributing to a stable and reliable infrastructure.
  • The project also ensured a 99.9% uptime, meeting the client’s high expectations for system availability