Background and Challenge Story 

In 2022, following a successful funding round, our client aimed to expand its business operations and capitalize on new collaborative projects in Vietnam. To support this growth, they sought a technology partner to enhance their existing internal systems and develop a robust platform for managing projects both internally and externally. 

Alongside Vietnamese companies, they evaluated vendors across Southeast Asia to identify the best partner. After a competitive pitching process, CMC Global was chosen as the preferred provider for its proven expertise, proactive collaboration, and ability to deliver comprehensive solutions beyond task execution. 

CMC Global’s Approach and Solution 

Scope of CMC Global’s Work 

Our team played a key role in enhancing the client’s digital platforms, ensuring they deliver exceptional value to both investors and internal stakeholders. Our collaborative efforts focused on aligning the client’s digital presence with their innovative vision while streamlining their operational efficiency. 

Key deliverables included: 

• Rewriting the main website & redesigning the UI to improve user’s experience. 

• Developing a new platform from scratch and adding features regularly to meet the client’s innovative goals. 

• Migrating the internal management dashboard for efficiency. 

How we control the quality 

We maintained exceptional quality control by leveraging the ODC (Offshore Development Center) model, assembling a dedicated and highly skilled team to ensure consistent delivery and a deep understanding of our client’s domain.   

Using agile methodologies, we embraced adaptability through iterative development cycles and continuous feedback, enabling us to align closely with evolving project needs.   

Our standardized, ISO-certified processes guaranteed diligent testing and validation, while real-time communication ensured transparency and swift resolution of any issues.   

To safeguard project continuity, we implemented robust knowledge retention practices, including comprehensive documentation, allowing seamless transitions and effective management of complex workflows. Additionally, our approach ensures the ability to easily scale up the team, enabling flexibility to meet project demands without compromising efficiency 

Result 

CMC Global delivered measurable outcomes: 

• Achieved a 92/100 client satisfaction score. 

• Doubled our client’s internal performance efficiency. 
• Reduced our client’s operational costs by 30%.