Get in touch for enreap’s top-tier CMC global Managed Services in the world. Partner with our CMC experts in Vietnam for premier managed services that drive excellence
WHAT WE OFFER
Standard Package
Application Service Desk Support: Request fulfillment, Incident management, User guide & Q&A, Reporting, System access/permission management
Correction & Emergency Maintenance: Unscheduled corrective maintenance, Identify and remove defects, Data correction, Hot-fix to resolve incidents, Adapt to new/upgraded environment
Premium Package
Preventive & Predictive Maintenance: System health check & monitoring, Application performance monitoring, Regular preventive maintenance
Application Enhancements: Develop new functionality, Improve performance, dependability and maintainability
AMS KEY COMPETENCIES
Process user requests efficiently and deliver services according to agreed SLAs, ensuring customer satisfaction through timely response.
Identify, log, and resolve issues quickly to minimize disruption, implementing immediate fixes to restore normal operations with minimal downtime.
Analyze root causes of system defects and implement preventive solutions to avoid future occurrences while ensuring system stability.
Address data issues promptly and deploy critical fixes to maintain business continuity and data integrity across systems
Monitor application performance metrics and optimize system efficiency through regular assessment and proactive improvements.
Optimize code and database performance while improving system reliability and maintainability through strategic refactoring and upgrades.
WHY CHOOSE US?
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Years of experience
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Certified Engineers
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Global Clients
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Expertise And Skilled Resources
Our team comprises highly skilled professionals with deep expertise in various technologies and industries, ensuring applications are in capable hands
Cost Efficiency
Through optimized processes, state-of-the-art tools, and a focus on continousimprovement, we help reduce operational costs while enhancing performance
24/7 Support and Monitoring
With arount-the-clock support and monitoring, we ensure that your applications are always available and performing optimally
Innovation and Customized Solutions
We stay ahead of technological trends and ensure your applications are leveraging the latest advancements together with ensure meeting security compliances