CMC Global

APPLICATION MANAGED SERVICE

Get in touch for enreap’s top-tier CMC global Managed Services in the world. Partner with our CMC experts in Vietnam for premier managed services that drive excellence

WHAT WE OFFER

​Standard Package

  • Application Service Desk Support: Request fulfillment, Incident management, User guide & Q&A, Reporting, System access/permission management
  • Correction & Emergency Maintenance: Unscheduled corrective maintenance, Identify and remove defects, Data correction, Hot-fix to resolve incidents, Adapt to new/upgraded environment

Premium Package

  • Preventive & Predictive Maintenance: System health check & monitoring, Application performance monitoring, Regular preventive maintenance
  • Application Enhancements: Develop new functionality, Improve performance, dependability and maintainability

AMS KEY COMPETENCIES​

Product conceptualization
  • Process user requests efficiently and deliver services according to agreed SLAs, ensuring customer satisfaction through timely response.
Product design
  • Identify, log, and resolve issues quickly to minimize disruption, implementing immediate fixes to restore normal operations with minimal downtime.
Product development
  • Analyze root causes of system defects and implement preventive solutions to avoid future occurrences while ensuring system stability.
Product implementation
  • Address data issues promptly and deploy critical fixes to maintain business continuity and data integrity across systems
Support & Maintenance
  • Monitor application performance metrics and optimize system efficiency through regular assessment and proactive improvements.
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  • Optimize code and database performance while improving system reliability and maintainability through strategic refactoring and upgrades.

WHY CHOOSE US?

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Years of experience
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Certified Engineers
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Global Clients
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Expertise And Skilled Resources​

Our team comprises highly skilled professionals with deep expertise in various technologies and industries, ensuring applications are in capable hands

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Cost Efficiency​

Through optimized processes, state-of-the-art tools, and a focus on continous improvement, we help reduce operational costs while enhancing performance

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24/7 Support and Monitoring​

With arount-the-clock support and monitoring, we ensure that your applications are always available and performing optimally

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Innovation and Customized Solutions​

We stay ahead of technological trends and ensure your applications are leveraging the latest advancements together with ensure meeting security compliances

Maximize Your ROI
in the Cloud

Let's Chat!